Shipping policy

Shipping Policy

At Sluggers, we’re committed to delivering your order quickly and efficiently. Please review our shipping guidelines below to learn more about our process.

Shipping Locations

We ship throughout the United States, including U.S. territories and APO/FPO addresses. Apparel, accessories, and other merch are available in all 50 states. Our hemp-derived THC products are subject to state-level restrictions and cannot ship to every state, so eligibility for those items is confirmed at checkout. We do not currently offer international shipping.

Processing Times

Orders are processed Monday through Friday, excluding holidays.
Orders placed before 12:00 PM (PST) are processed the same business day. Orders placed after this time will be processed on the next business day.
Processing times may vary during peak seasons or promotional events.

Shipping Options

We offer several shipping options to meet your needs. Delivery times and availability will be displayed at checkout based on your location and chosen method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow up to 48 hours for tracking updates.

Lost or Stolen Packages

Sluggers is not responsible for packages marked as delivered by the carrier but not received. If your package is lost or stolen, please contact the carrier directly to file a claim. For additional assistance, reach out to us through our contact page at https://shop.sluggers.com/pages/contact.

Damaged Items

If your order arrives damaged, contact us within 7 days of receiving your package. Submit your inquiry along with your order number and photos of the damaged items through our contact page at https://shop.sluggers.com/pages/contact, and we’ll assist with a replacement or refund.

Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping information at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

Questions?

If you have any questions about shipping, please visit our contact page at https://shop.sluggers.com/pages/contact. We’re here to help!

FAQ

What is THCa, and how does it differ from THC?

THCa (tetrahydrocannabinolic acid) is a non-psychoactive cannabinoid found in raw cannabis. When heated (through smoking or vaping), it converts to THC, the compound responsible for the "high" sensation. Our products contain THCa, ensuring compliance with federal regulations while delivering desired effects upon use.

Are Sluggers products federally legal?

Yes. All Sluggers products are derived from hemp and contain less than 0.3% Δ9 THC by dry weight, making them compliant with the 2018 Farm Bill.

Will using Sluggers products result in a positive drug test?

While our products are federally legal, they may still result in a positive drug test due to the presence of cannabinoids. We advise caution if you're subject to drug testing.

How should I store my Sluggers products?

Store products in a cool, dry place away from direct sunlight. For optimal freshness, especially for flower and pre-rolls, consider using airtight containers.

Can I travel with Sluggers products?

While our products are federally legal, state laws vary. Always check local regulations before traveling with hemp-derived products.

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